The Problem We Solve

Most service businesses still process timesheets manually — even when they use a CRM or ERP.

Work is recorded in one system, checked in another, approved via email, invoiced later, and finally reconciled by finance after the fact.

Each step technically works — but none of them are connected.

Nothing is “broken”.

But everything depends on people remembering what happens next.

That reliance on memory, emails and follow-ups creates constant operational drag.

What actually happens

  • A worker submits their hours.

  • A manager checks them when they get time.

  • Approval is confirmed by email or message.

  • An invoice is raised days or weeks later.

  • Accounts then try to match payments back to the original work.

  • Each stage lives in isolation.

  • Each hand-off introduces delay.

  • Each delay introduces risk.

Because no single system owns the entire process, no one can see the full picture in real time.

The consequences

  • Missed or under-billed work

  • Delayed or inconsistent invoicing

  • Payroll disputes and corrections

  • Heavy administrative workload

  • No real-time operational visibility

  • Cashflow lag between work completed and revenue received

Most businesses don’t notice the cost at first because it accumulates quietly — a missed day here, a delayed invoice there, a manual check that slips.

Over time, margins erode.

Finance falls behind.

Operations become reactive instead of controlled.

Our approach

We remove the gaps by replacing manual hand-offs with a single automated workflow built directly inside Salesforce.

  • Work completed triggers approval.

  • Approval automatically triggers invoicing.

  • Finance records update instantly.

  • Status is visible at every stage.

  • No chasing.

  • No month-end reconciliation scramble.

  • No spreadsheets, email chains, or dependency on memory.

The entire operation runs as a connected process — not a collection of tasks that rely on people to remember what comes next.

Work flows forward automatically, from completion to revenue, without friction.